2025 FAQ Page

Both! We offer numerous locations and communities throughout the Richmond area and beyond to choose as your new home, but we can also build on your lot contingent on survey, soil analysis and permitting by the local municipality.

We can either use an existing plan or design a custom house that will suit all of your needs.

At Vertical Builders we fully understand and appreciate your busy schedules, both business and personal. We have streamlined the process of building so efficiently that even the busiest people can build their dream home without drastically changing their everyday schedules.

For clients who choose their own lot and the plan to be built on that lot, the entire permitting and build process will take 7-9 months. This is contingent upon municipality permitting, weather, and power.

Your Community Sales Manager will be your main contact and take you through all elements of the pre-construction period. Our in-house design expert will contact you when it is time to personalize your home, and meet with you during the selections process. During construction, the Community Sales Manager and Project Manager will get you an update weekly on the process of your build. Our warranty manager will work with you after you’ve closed.

Yes, we prefer to offer a turnkey build process to our clients. We have found that if we control the full construction process, our clients receive a better product. It also gives us at Vertical Builders the ability to warranty the components of the home. A turnkey build includes services for clearing, driveway installation, water, sewer and all the labor and material that make up the job. (Oftentimes On Your Lot builders do not include the costs of clearing, driveway, water, and septic in their initial pricing which allows them to appear to offer a lower price.)

When clients contract with Vertical Builders to build a home on our land, we typically finance the construction. You will be required to provide a Pre-Approval Letter from a lending source to ensure that you can purchase the home. When we are 45 days from completing the home, you will be notified so that you and your lender can begin preparing to close on the home.

When we are building on your lot, clients typically get a “Construction to Permanent” loan through a mortgage lender. A construction loan is an interim loan that allows the borrower to pay the builder as certain stages of construction are completed. Lenders will be able to offer additional details about how these loans function.

We offer a plan that has a base price for our clients. We also offer items (like bonus rooms, additional bathrooms, additional porches) that we feel some clients like to incorporate into their home. These are listed as “Optional” and can be included for an additional fee.

Our in-house design expert will schedule your Selections Meeting. This is when you’ll have the opportunity to personalize your home by selecting the flooring, cabinets, fixtures, and other design elements you want for your home.

Yes. Since a home is typically made up of hundreds of thousands of individual parts, certain items will need to be adjusted or repaired as the house goes through the various temperatures and humidity that happen in a year. Therefore, our Warranty Manager will do a 45 Day Check-In and then a 1 Year Check-In with you. We’ll correct any warrantable items at that time.